54% of shared services leaders expect their role in the broader enterprise to expand in 2022, yet many struggle to adapt to changing business needs. The Gartner Head of Shared Services Leadership Vision 2022 outlines three key issues that will affect shared services leaders and their teams and actions to take.
When making the leap to a new position, almost half of executives — shared services leaders included — stumble and underperform. Gartner has analyzed thousands of leadership transitions and uncovered various insights you can leverage to establish yourself as an effective shared services leader during your transition and beyond.
