Emerging Technology & Digital Transformation in Education

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2023 CIO Agenda Insights for Higher Education Leaders

The 2023 Gartner CIO and Technology Executives Survey shows that Higher Education CIOs are prioritizing growth, customer and user experience, and cybersecurity investments. 

This infographic will help you:

  • Gain insights into where your peers are investing in 2023
  • Identify the challenges while developing a vision for digital change
  • Learn immediate actions you can take to deliver on digital initiatives

Download the 2023 CIO Agenda Insights for Higher Education Infographic

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    Chief Information Officers play an integral role in digital transformation.

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    Chief Data Officers can create competitive advantage through data and analytics innovation, data literacy and data-driven digital transformation.

    Infrastructure and Operations leaders need to keep the pace with technology innovations and meet digital business goals.

    Support for other IT leadership roles to execute on application and software engineering, IT sourcing and vendor management, enterprise architect and technical professional mission-critical strategies.

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    Education has experienced unprecedented change in recent years. Get recognized for being an example of the widespread innovation and transformation being delivered across the education sector.

    Working with Gartner helps us to understand the value of what we are doing and put that in terms that the rest of the universe can understand, so that we can truly measure it — but more importantly, it gives us the ability to focus on the right priorities.

    David Reeve

    CIO, Macquarie University

    Insights you can use

    With Gartner’s research, insight and guidance, education CIOs can become enablers of student outcomes and help education organizations achieve its broader institutional mission through digital transformation, innovation and technology optimization.

    Client Success Stories for Education

    Learn how Gartner helps information technology teams in education achieve their mission-critical priorities.

    Client Success Story

    Discover Cost Savings Through Efficient Decision Making

    Charleston County School District is the second largest district in South Carolina, servicing 87 schools and specialized programs. IT compliance is pivotal for school districts to prioritize critical issues and maintain industry-leading cybersecurity to enable a cohesive community throughout the state. This requires IT leaders to be insightful and calculated as well as collaborative and confident in decision making to achieve success in their highest mission-critical initiatives.

    Client Success Story

    Prioritizing IT Innovation that Aligns Mission-Critical Initiatives

    The University of Tennessee Health Science Center provides inclusive education, research, scientific discovery, clinical care and public service across the state of Tennessee and beyond. The IT department connects 7,200+ students and faculty across all departments and locations, making providing best in-class resources paramount. 

    Frequently Asked Questions

    Educational institutions must accelerate their digital transformation. To do so they must modernize and optimize their learning environments and their enterprise technologies. Effective integration of these systems will enable a seamless and more fulfilling faculty, staff, and most importantly, student experience.

    Educational institutions must accelerate their digital transformation. To do so they must modernize and optimize their learning environments and their enterprise technologies. Effective integration of these systems will enable a seamless and more fulfilling faculty, staff, and most importantly, student experience.

    Education is no longer based solely on a physical campus and people (students, faculty and staff). It is increasingly necessary to have a strong digital component. The hybrid campus of the future is one that has a balance of the physical and digital in both the business model and the operating model of the institution.

    Technology is enabling most aspects of education today. No longer is technology relegated to supporting the back-office business of the institution or school district. Today, technology is a fundamental component of the teaching and learning mission, the student experience and enabling advances in research. AI and related hyperautomation technologies hold promise as transformative solutions propelling education progress and empowering students and faculty.  

    Educational technology matters because it's the keystone to effectively scaling high-quality education. When we achieve this goal, society can begin to realize the dream of increased accessibility of excellent education in a manner that mankind has never-before experienced.

    Today, educational organizations rely on a plethora of technologies, including foundational components (such as a campus network, ERP solutions), business systems (such as student information system) and academic technologies (such as a learning management system). Emerging technologies such as AI have application in all aspects of the academy, becoming critical to initiatives such as online digital learning, smart campus environments and advancing new research discoveries.  

    The future of education is a heterogenous business model with a hybrid operating model, supported by hyperautomated business processes. All three of these characteristics are highly dependent on technology. The result will be new revenue models, with both digital and in-person experiences, at a scale and cost that is achievable across much of the globe. This cannot be accomplished without an appetite for change and highly leveraging emerging technologies.

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    Learn more about how we can help you achieve your mission-critical priorities.