Agenda

Hone your IT leadership skills, refine your strategies and discover the latest innovative technologies at the Gartner IT Symposium/Xpo™ 2023 conference in Orlando, FL.

2023 topic highlights

The 2023 agenda delivers the latest technology, strategy and leadership insights across 14 key topic areas, covering the challenges most critical to CIOs and their leadership teams.

Applications, Platforms and Software Engineering

IT is everywhere — and the ability to build technology solutions is becoming essential for everyone. Learn how to build the foundations for the future by modernizing legacy systems and accelerating software engineering practices with composable technologies, agile, DevOps and more.

AI, Data and Analytics

Leverage the game-changing technologies of AI, such as foundation models; generative AI (the technologies driving ChatGPT and competitors); and data and analytics to drive innovation, growth and efficiencies at scale. Learn how this technology will impact all of enterprise software, talent and skills; risks; trust; and governance. Move to a data-centric culture of self-service and pervasive business analytics.

Cloud, Infrastructure and Operations

Optimize your cloud business models, and leverage edge computing and multicloud to evolve your infrastructure and operations to facilitate extreme agility and autonomous and anywhere operations. Respond to new geopolitical pressures, such as data sovereignty and security, while managing costs through FinOps.

Customer and Citizen Experience

Discover how to create superior digital experiences that serve as a sustainable differentiator for customers and citizens. Explore ways to personalize engagements and achieve total experience outcomes through linking with employee experience strategies.

Cybersecurity and Risk Management

Reframe cybersecurity as a business issue and manage risks in response to the disruption created by rapid changes in the digital world and a volatile geopolitical landscape. Rethink technology to enable composable trust and resilience.

Digital and Business Transformation

Build, scale, refine and accelerate your digital business strategy. Shift toward the next era of digitalization focusing on autonomous business. Discover how to create new products and business models that transform the business and the dynamics of your industry.

Executive Leadership and Change Management

Discover how to be a transformational leader, influence stakeholders and embrace the evolution of the CIO role. Acquire the competencies to anticipate, prepare and manage the onslaught of disruptions and the last mile of value realization — change management. Strive for high performance of a generationally and geographically diverse team.

Technology Investments and Value

Identify new funding models and cost, financial and value management frameworks that will help your organization prioritize and optimize investments that deliver the highest business value.

Future of Work

Explore digital workplace strategies, frameworks, models, blended human and AI workforces, the future of management and human-centric organizational designs to improve the employee value proposition to produce results in this new landscape of work.

Applied Innovation

Harness and apply innovation to drive disruption, leveraging emerging technologies to achieve your digital ambitions. Learn techniques that generate disruptive ideas. Evaluate the future of emerging technologies and the impact to the enterprise.

Operating Models

Explore how to align operating models with enterprise and information and technology strategies, as well as how to adopt new operating models that are a better fit for the current environment.

Strategic Planning and Execution

Learn how to create and execute dynamic and adaptive strategies that build resilience and position your organization to thrive.

Sustainable and Responsible Business

Improve quality, scale and prioritize sustainable technology investments and environmental, social and governance data that will help your enterprise pursue new growth opportunities, improve brand, reduce costs and mitigate risks.

Talent, Culture and DEI

Learn how to recruit and retain diverse talent and reskill and upskill your existing workforce to deliver increased value and business outcomes. Create a culture that encourages continuous exploration and the quest for game-changing business capabilities. Foster diversity, equity and inclusion (DEI) as a fundamental lever for motivation and engagement.

I love that Gartner IT Symposium/Xpo brings topics that are at the forefront of challenges and questions that IT leaders need to address. 

Jillian Reiman

VP Digitalization and Innovation, CVS Health