Gartner Research

Healthcare Provider CIO Top Actions for 2022

Achieve ‘quadruple aim’ by prioritizing digital initiatives

Analyst(s): Sharon Hakkennes, Barry Runyon, Gregg Pessin

The pandemic has served to increase the importance and threaten the capacity of healthcare providers to deliver on the “quadruple aim” — improving the health of populations, enhancing patient experience, lowering the cost of care and improving clinician well-being. 

The pandemic has served to both increase the importance, and threaten the capacity of providers to realize these outcomes. Our 2022 top actions for healthcare provider CIOs focus on three key actions aligned to enabling the delivery of critical clinical and business outcomes defined by healthcare’s quadruple aim.

  • Address Patient Safety Risks Introduced Through Digital Transformation
  • Deliver Seamless Patient and Clinician Experiences Through a Total Experience Strategy
  • Enable High-Quality, Efficient Care by Investing in RTHS Command Center Capabilities

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